UNIGLOBE Travel's blog: Insightful tips, information & latest trends

UNIGLOBE Travel Professionals Race for Success

Goa, 15-17 August: Over 250 UNIGLOBE professionals joined leading travel suppliers in Goa for education and recognition of top performers in client service. Travelers will now benefit from exclusive “insider knowledge” of travel products and tools and enhanced “job-specific” skills that result in superior service capabilities. The 9th Annual UNIGLOBE Travel Regional Conference and Excellence […]

read more

Are you drowning in travel data but starved for information?

“It’s a behemoth of an issue for most CFOs. While many Travel Management Companies (TMCs) put emphasis upon the wide range of travel reports available, our view is a bit different. It really isn’t about how many reports are available – it’s about having the right reports. Believe it or not, CFO’s don’t doesn’t need […]

read more

The results are in: 97% of clients would recommend UNIGLOBE

Annually, UNIGLOBE offices worldwide participate in a Client Satisfaction Survey. Clients can submit their reviews anonymously and results are tabulated at UNIGLOBE International World headquarters. We are pleased to report that once again, 9 in 10 clients gave UNIGLOBE high marks for service and dependability. Find out why here … Clients rated service quality on […]

read more

7 Personality Traits to Look for in a Travel Management Company

We all look for certain traits or a certain personality type in our friends or partners; a TMC should be no different. It’s a relationship and yes price and quality of service will always be important but the question is “What other facets of a TMC personality should be considered and how might they overlap […]

read more

Awards – the Holy Grail of Credibility?

In this story, our experts talk about UNIGLOBE Travel’s nomination for the ‘Oscars’ of the travel industry – the World Travel Awards as Asia’s Leading Travel Management Company 2014. In a world where media hype makes things seem larger than life, our experts opine that third party endorsements like awards are perhaps the one true […]

read more

UNIGLOBE Travelers Will Benefit From Enhanced Service Capabilities

To break new ground in business travel services, over 50 Owners of UNIGLOBE Travel offices from across India met in Oman, early this month. Future enhancement plans for the company’s flagship product – Complete Access Online were discussed including the development of a sophisticated travel app to facilitate mobile travel research and buying for business […]

read more

Money matters in 2014

# First understand your travel costs beyond airfares It’s not uncommon for travel costs to be equated to the airfares and thus begins the chase for the cheapest possible airfare. While its true that airfares can make up a significant share of a company’s or a traveler’s total travel costs; they aren’t really the true […]

read more

The race is on!

The theme for this year, ‘Racing for success!’ is particularly relevant in today’s corporate travel environment. The education sessions in regional conference help UNIGLOBE experts to sharpen their skills and learn new ways to save clients time, money and trouble – all using latest customer service tools. The two-day event will combine individual and collective […]

read more

Have you met a true travel professional lately?

With an almost endless supply of constantly changing options now presented in thousands of websites, the challenge is knowing what to buy, where to buy it and how to ensure the trip is “as expected”. And that’s where todays true travel professionals have the edge. They have invested in the technology, tools and training that […]

read more

Quality Matters

Annually in October, UNIGLOBE Travel Management Companies (TMCs) worldwide ask clients to complete surveys rating service quality on a scale of one to five, with one being poor and five being excellent. Survey categories include: Telephone response time Email response time Booking accuracy Provision of options and alternatives based on travel needs Overall service What […]

read more